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LVP CASE ID 16-V0015
On September 26, 2016, Complainant submitted a complaint in accordance with the Legitimacy Verification Program (“LVP”). The complaint alleged, in part, that posts 785603, 762342, 774973, 785582, 857953, 865014, and 899677 (the “Posts”) contained statements in violation of Pissed Consumer’s Terms of Use. The Posts’ authors (“Posters”) were offered an opportunity to respond to the complaint, as provided in LVP Rule 9, but each failed to do so. Thus, the Posts and the supplemental information provided by Complainant constitute the LVP Record.
Having considered the LVP Record, the Third Party Neutral finds as follows:

• Posts 758603 and 865014 should be removed and the review title regenerated to remove reference to the Complainant and related company. It is more likely than not that the statements in each of these posts are untruthful and inaccurate and, therefore, violate Pissed Consumer’s Terms of Use.

• Posts 774973 and 785582 should remain.

• Post 762342’s title should be redacted and that the first paragraph removed. The second and third paragraphs should remain. It is more likely than not that the title and the first paragraph are untruthful and inaccurate and, therefore, violate Pissed Consumer’s Terms of Use.

• Post 857953’s title should be redacted and two statements in the post should be removed. It is more likely than not that the title and statements at issue are untruthful and inaccurate and, therefore, violate Pissed Consumer’s Terms of Use.

• Post 899677 should be redacted to remove the last four paragraphs. It is more likely than not that the last four paragraphs are untruthful and inaccurate and, therefore, violate Pissed Consumer’s Terms of Use.

Dated: November 21, 2016

Location: Katy, Texas

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*NOTICE OF COMPLAINT*

Please take notice that Complainant has initiated a Complaint against this Post due to alleged violations of Pissed Consumer’s Terms of Use pursuant to Pissed Consumer’s Legitimacy Verification Program. To receive a copy of the Complaint send an email that includes the review number for this Post to lvp@***.com requesting a copy.

You, the Poster, have a right to respond to the Complaint to establish the truth of the Post’s statements. If you intend to respond, you have 20 days from the date when this Notice was posted to answer the Complaint. The Answer Form (https://s3.amazonaws.com/pissedconsumer/legal/LVP+Answer+Form.pdf) must be submitted to lvp@***.com within 20 days of this Notice was posted. Failure to submit an Answer within 20 days waives your right to participate in the Legitimacy Verification Program as to this particular Complaint.

All Legitimacy Verification Program disputes are decided by an independent attorney who is not an employee of Pissed Consumer and whose firm has contracted with Pissed Consumer to provide attorneys who will serve as Third-Party Neutrals in conformity with the rules of the Legitimacy Verification Program. Pissed Consumer WILL NOT reveal your identify or email address to Complainant without your express consent or pursuant to a subpoena or court order.

For more information regarding the Legitimacy Verification Program, please refer to the program’s rules found at http://www.pissedconsumer.com/static/legitimacy-verification-program-rules-and-conditions.html .

LVP ID: 16-v0015

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